Safiul Alom completed his PhD from the Indian Institute of Management Calcutta, India, in the area of Operations Management. Safiul has twelve years of work experience in the production and supply chain. He has implemented project management theories such as TOC and CCPM in practice during his stint in the industry. He works in healthcare multichannel operations, fashion supply chain, and multichannel and omnichannel operations. His research article has appeared in Transportation Research Part E.

Foundational courses on OR, Revenue Management, Healthcare Operations, and Qualitative Aspects of Project Management

a. Received the IIM Calcutta AA Calcutta Chapter Gold Medal for PhD. Monograph Thesis for Doctoral Students, 2025

b. Received the IIM Calcutta Distinction Award for Doctoral Students, 2025

S Alom, Sumanta Basu, Preetam Basu, Raunak Joshi. Shipment policy and its impact on coordination of a fashion supply chain under production uncertainty. Transportation Research Part E: Logistics and Transportation Review (ABDC A*)

Manager–Digital initiative, Larsen & Toubro Ltd, Vizag, May 2016 to May 2019

Optimizing the manufacturing process through business analytics, artificial intelligence, and machine learning. Some of the critical projects are: a) RFID implementation for tracking Man ( Safety) and material (accountability) in a metallic environment. Designed a Database and created a dashboard to get meaningful insights. b) 4-dimensional planning system using Synchro. c) Material wastage reduction using a linear programming model. One-dimensional cutting algorithm for cables. d) Predicting cycle time using regression. e) Calculate the minimum stock level using the Monte Carlo simulation.

Responsible for end-to-end project execution, including project planning, governance mechanisms, and monitoring processes.

Leading a team of 7-8 analysts from a partner company to deliver the project outcomes based on business requirements.

Manager–Operations, Larsen & Toubro Ltd, Vizag, May 2010 to May 2016

During this period, served various departments such as planning, design, and execution. In this period, one of the key achievements was the implementation of TOC.

Executive, Larsen & Toubro Ltd, Vizag, May 2007 to May 2010

Gone through several training programmes to enhance technical as well as interpersonal skills conducted by L&T.

Traditional Hospitals, Telemedicine and the Changing Dynamics of Multichannel Healthcare Consultation: A Competitive Analysis

• • POMs International conference India chapter, XLRI Jamshedpur

S Alom, S Basu. (2021). Overcrowding of USG patients at XYZ clinic: Application of healthcare queueing. IIM Calcutta Case Research Centre (IIMCCRC)