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Dr. Satender Pal Singh

Assistant Professor, Operations and Supply Chain Management

Dr. Satender Pal Singh
Dr. Satender Pal Singh
Assistant Professor
Operations and Supply Chain Management

Doctor of Philosophy from Indian Institute of Management Ranchi. Bachelor of Technology from A.K.G.E.C Ghaziabad.

Biography

Satender Pal Singh has joined Indian Institute of Management Sirmaur as an Assistant Professor in Operations and Supply Chain Management Area on 4th May 2026. He has earned his Ph.D. in Operations Management from the Indian Institute of Management Ranchi. Prior to joining IIM Sirmaur, he served as an Assistant Professor in the Operations and Decision Science Area at TAPMI, Manipal. Dr. Singh has published his research work in international journals, including Transportation Research Part E: Logistics and Transportation Review, Industrial Marketing Management, Journal of the Operational Research Society, Journal of Global Information Management, Journal of Environment Management, Quality and Quantity, The TQM Journal, Journal of Multi‐Criteria Decision Analysis, etc. He has presented his works at various national and international conferences and made a conference publication in IEEE Xplore. He has also won the best paper award in the Management Doctoral Colloquium organized by the Indian Institute of Management Visakhapatnam. He has six years of industry experience in Samsung Heavy Industries India Private Limited, Noida. He holds an engineering degree in Mechanical Engineering.

Teaching and Research Interest

Teaching Interests: Supply Chain Management, Operations Management, Operation Research, Project Management.

Research Interests: Supply Chain Management, Behavioral Operations, Application of Game Theory.

Research and Consultancy Projects

Awards And Honours

1.Recipient of 'Best Paper' award in the Management Doctoral Colloquium "Shodh Samagam 2022" organized by Indian Institute of Management Visakhapatnam, India

2. Recipient of ‘Certificate of Star Performer’ in 2013 in Samsung Heavy Industries India Private Limited, Noida, India.

Publications

  1. Sengupta, P., Adhikari, A., & Pal Singh, S. (2026). From trip metrics to corporate disclosures: predicting ride-hailing prices for longitudinal data using an integrated Cumulative Link Mixed Model and generative AI-based methodology. Journal of the Operational Research Society, 1-22.
    https://doi.org/10.1080/01605682.2026.2640139 (ABDC-A)
  2. Sharma, A., Singh, S. P., Nunkoo, R., & Mahadeva, R. (2026). A review of research on the role of emerging technologies in digital globalization. Research in Globalization, 100342.
    https://doi.org/10.1016/j.resglo.2026.100342 (Scopus Q1)
  3. Singh, S. P., Kundu, T., Adhikari, A., & Sharma, A. (2025). Does service quality shape customer behaviour intention? An investigation into the healthcare sector. Quality & Quantity, 1-23.
    https://doi.org/10.1007/s11135-025-02481-4 (ABDC-B)
  4. Sharma, A., Koohang, A., & Singh, S. P. (2025). Information Security Policy Compliance: A Structured Review Using Scientometric Analysis and Topic Modeling. Journal of Global Information Management (JGIM), 33(1), 1-32. DOI: 10.4018/JGIM.389715 (ABDC-A).
  5. Singh, S. P., Sharma, A., & Adhikari, A. (2024). Investigating the barriers to drone implementation in sustainable agriculture: A hybrid fuzzy-DEMATEL-MMDE-ISM-based approach. Journal of Environmental Management, 371, 123299.
    https://doi.org/10.1016/j.jenvman.2024.123299 (ABDC-A)
  6. Singh, S. P., Adhikari, A., Jha, A. K., Sachan, A., & Kundu, S. (2023). Fairness-concerned greening and pricing strategies under competitions and different channel leaderships. Industrial Marketing Management,115, 484-509.
    https://doi.org/10.1016/j.indmarman.2023.11.001 (ABDC-A*)
  7. Singh, S. P., Adhikari, A., Majumdar, A., & Bisi, A. (2022). Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making-text mining-based investigation. Transportation Research Part E: Logistics and Transportation Review, 157, 102558.
    https://doi.org/10.1016/j.tre.2021.102558 (ABDC-A*)
  8. Singh, S. P., Dash, B. P., Sachan, A., & Adhikari, A. (2023). Price or quality? Consumers' preferences and willingness to pay (WTP) for online food delivery services in the COVID-19 era. The TQM Journal, 1-20. https://doi.org/10.1108/TQM-04-2023-0112 (ABDC-B).
  9. Singh, S. P., Kundu, T., Adhikari, A., & Basu, S. A joint weighting and modified weighted aggregated sum product assessment‐based methodology for the measurement of patient satisfaction: Evidence from Indian healthcare. Journal of Multi‐Criteria Decision Analysis.
    https://doi.org/10.1002/mcda.1767 (ABDC-B).

Peer Reviewed Journal Papers

  1. Sengupta, P., Adhikari, A., & Pal Singh, S. (2026). From trip metrics to corporate disclosures: predicting ride-hailing prices for longitudinal data using an integrated Cumulative Link Mixed Model and generative AI-based methodology. Journal of the Operational Research Society, 1-22.
    https://doi.org/10.1080/01605682.2026.2640139 (ABDC-A)
  2. Sharma, A., Singh, S. P., Nunkoo, R., & Mahadeva, R. (2026). A review of research on the role of emerging technologies in digital globalization. Research in Globalization, 100342.
    https://doi.org/10.1016/j.resglo.2026.100342 (Scopus Q1)
  3. Singh, S. P., Kundu, T., Adhikari, A., & Sharma, A. (2025). Does service quality shape customer behaviour intention? An investigation into the healthcare sector. Quality & Quantity, 1-23.
    https://doi.org/10.1007/s11135-025-02481-4 (ABDC-B)
  4. Sharma, A., Koohang, A., & Singh, S. P. (2025). Information Security Policy Compliance: A Structured Review Using Scientometric Analysis and Topic Modeling. Journal of Global Information Management (JGIM), 33(1), 1-32. DOI: 10.4018/JGIM.389715 (ABDC-A).
  5. Singh, S. P., Sharma, A., & Adhikari, A. (2024). Investigating the barriers to drone implementation in sustainable agriculture: A hybrid fuzzy-DEMATEL-MMDE-ISM-based approach. Journal of Environmental Management, 371, 123299.
    https://doi.org/10.1016/j.jenvman.2024.123299 (ABDC-A)
  6. Singh, S. P., Adhikari, A., Jha, A. K., Sachan, A., & Kundu, S. (2023). Fairness-concerned greening and pricing strategies under competitions and different channel leaderships. Industrial Marketing Management,115, 484-509.
    https://doi.org/10.1016/j.indmarman.2023.11.001 (ABDC-A*)
  7. Singh, S. P., Adhikari, A., Majumdar, A., & Bisi, A. (2022). Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making-text mining-based investigation. Transportation Research Part E: Logistics and Transportation Review, 157, 102558.
    https://doi.org/10.1016/j.tre.2021.102558 (ABDC-A*)
  8. Singh, S. P., Dash, B. P., Sachan, A., & Adhikari, A. (2023). Price or quality? Consumers' preferences and willingness to pay (WTP) for online food delivery services in the COVID-19 era. The TQM Journal, 1-20. https://doi.org/10.1108/TQM-04-2023-0112 (ABDC-B).
  9. Singh, S. P., Kundu, T., Adhikari, A., & Basu, S. A joint weighting and modified weighted aggregated sum product assessment‐based methodology for the measurement of patient satisfaction: Evidence from Indian healthcare. Journal of Multi‐Criteria Decision Analysis.
    https://doi.org/10.1002/mcda.1767 (ABDC-B).

Conferences

  1. “Fairness-Concerned Greening and Pricing Strategies Under Competitions and Different Channel Leaderships” 16th ISDSI-Global Conference 2023, Indian Institute of Management Ranchi, Jharkhand, India.
  2. “Coordination Strategies for the Green Supply Chain under Downstream Competition and Fairness Concern” ESESG '22, School of Business, MAHE DUBAI.
  3. “Collaboration and Coordination Mechanism for a Fairness concerned Supply Chain under Supply and Demand Uncertainties.” Management Doctoral Colloquium 2021, Indian Institute of Management Visakhapatnam, Andhra Pradesh, India.
  4. “A Combined MCDM-Text Mining-based Framework for Performance Assessment and Exploration of Determinants for 3PL Organizations.” 3rd ICDE & 14th ISDSI Annual Conference 2020. Indian Institute of Management Raipur, Raipur, India.
  5. “Contract Analysis for a Green Supply Chain Under Fairness Concern.” INFORMS Annual Meeting 2020.
  6. “An Integrated CRITIC-MOORA-COPRA-Text Mining-based Methodology for Performance Evaluation and Investigation into the Impact of Service Quality on the Performance of 3PL Service Providers.” International Conference on Innovative Intelligent Industrial Production and Logistics 2020.
  7. An Integrated Weighting-based Modified WASPAS Methodology for Assessing Patient Satisfaction.” International Conference on Decision Aid Sciences and Applications (DASA) 2020.

Books and Book Chapters

Case Studies